6.05.2007

Is Selling Out Your Customers Good For Your Company?

http://pubcit.typepad.com/clpblog/2007/06/utilities_and_p.html

Interesting Public Citizen post on utilities putting payment locations (for those without check books or credit cards) in pay-day lendor locations where they will be sitting ducks for an industry usually described as "predatory."

Similarly, seen today...

http://www.ims-tpa.com/dental.html -- scroll to the very, very last question and answer. Yes, that's right this "dental plan" tells employers that employees should pay everything out of pocket on a credit card and then wait to be reimbursed. Way to encourage excellent fiscal planning!

If you're providing services that you KNOW are bad for the financial health of your customer base, are you really protecting the interests of your company? If your customers stop being able to pay you and your partners because of revolving debt, doesn't that hurt your company?

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